Students

This page answers the most frequent student questions about ReCap.

If you have a query that isn't answered here please contact the ReCap team at recap@ncl.ac.uk.

1. How do I access ReCap recordings?

If your lecture has been recorded, your lecturer will make the web link available to you usually through Blackboard or the LSE. Your username and password may be needed to access the recording.

2. Why aren’t some/all lectures in a module/unit recorded?

There are a number of reasons why some lectures will not be available

  • ReCap is "opt-in" so staff must choose to have their lectures recorded.
  • In team-taught modules, one lecturer may choose to record their lectures whilst another might not.
  • ReCap is only available in some venues, as it requires specialised recording equipment to be installed. Lectures elsewhere cannot be recorded.
  • Although a rare occurence, it is possible that a technical fault may have prevented a recording.

3. What do I need to watch the recorded lectures?

To watch ReCap recordings you need an internet connection and Microsoft's Silverlight must be installed. This is pre-installed on University cluster machines but you may need to install the Silverlight plugin the first time you view a lecture if you are using your own computer. ReCap recordings can be viewed on a variety of computers, devices and browsers.

4. Can I watch ReCap recordings instead of attending live lectures?

No, ReCap is not intended as a replacement for live lectures and you are still expected to attend all of your timetabled sessions. Not all aspects of the lecture are recorded by ReCap (e.g. anything written on whiteboards and group work activities) therefore it may not be possible to gain all the information you need by only watching the ReCap recording. Student users of ReCap report that they find the system most useful for revision purposes; to add to their notes and to revisit difficult topics.

5. Why can I only stream lectures, not download them?

All recordings are now available via a streaming format only in order to ensure recordings comply with copyright law.

6. Why can I not see the slide thumbnails?

If the thumbnails of the slides/screen capture are not visible click on the magnifying glass icon with the '-' symbol and the thumbnails will appear.

7. How do I search a recording?

You can use the 'Search' tab on the left hand side of the viewer to search the recording for key words. This will only search through the words that appear on PowerPoint slides and not what is being said by the lecturer.

8. How do I add notes to a recording?

You can use the 'Notes' tab on the left hand side of the viewer to add your own personal notes. Any notes you add are viewable only by you and will be time stamped based on when during the recording you made the note. Notes will be viewable on any computer you watch the recording on (as long as you are logged in) and you can search your notes using the search box within the 'Notes' tab.

To add notes to a recording you must be logged in to the ReCap system - check in the top right of the viewer; if it is showing your username/ID then you are logged in and should be able to add notes. However if it says 'log in' then you are not and should click here and then enter your user name and password. You will then be returned to the recording and will be able to add notes.

9. I accessed a recorded lecture, but now it has gone - why?

The speaker can request the removal of recordings at any time; however we do advise staff to inform their students if they find it necessary to remove a recording.

10. The lecture recording failed - will the lecturer re-record it for ReCap?

This is at the discretion of the lecturer and depends on the availability of recording facilities. The lecturer will be made aware of the failed recording.

11. I can't hear what the lecturer is saying in the recording - what do I do?

Report the problem to the ReCap team at recap@ncl.ac.uk with details of the problem and which recording you were watching.

12. The recording does not show any visuals (or is of a screen saver) - what do I do?

Report the problem to the ReCap team at recap@ncl.ac.uk with details of the problem and which recording you were watching..

If you have a query that isn't answered here please contact the ReCap team at recap@ncl.ac.uk.

Last updated - April 2014